SHIPPING & RETURNS
Q : What countries do you ship to?
A : We ship worldwide.
Q : What are your shipping rates:
A : FREE shipping in North America on orders of $35 and over.
For orders under $35 the following flat fee will apply:
•$3.50 for the USA
•$8.50 for International
Q : How long does it take my order to ship?
A : Depends where you live:
If you live in the USA:
Orders are shipped with USPS and typically take 1 week to arrive, though often much less.
You will receive a confirmation email as soon as your order ships.
If the item is in stock is should ship within 1-2 business days.
If you live in Canada:
Orders are shipped with USPS to the Canadian border where they clear customs and travel forwards with Canada Post.
Please note no tracking code will be provided for these shipments. Average delivery time is between 7 and 17 business days.
We know this is far from ideal though at this time, it is the best option that Canada Post offers. Please know that even if it takes 17
business days, we guarantee you will receive your product.
If you would like to expedite your shipping for an additional cost, this option is provided by flat fee. If you are ordering several products
we’d suggest opting for this.
Canadian province by province taxes do apply. Duties subject to the Canada Inspection agency though in our experience, are seldom charged.
If you live internationally:
Orders are shipped with USPS Priority Mail International and will typically arrive in 5-15 business days. Additional costs for international shipping apply.
Please use our shopping cart for an estimation of shipping cost. Duties and taxes subject to destination country.
Q : I entered the wrong shipping address -- what can I do?
A : Please get in touch with us at firstname.lastname@example.org as soon as possible. If your order hasn’t shipped
yet we will happily make the necessary changes for you.
Q : Can I return or exchange my items?
A : We want you to love your Wild Child Headband as much as we love making them. If for some reason, it didn’t work for you please email us at
email@example.com and we will refund or exchange your purchase in its entirety. Please note our refund policy applies to products in t
heir original condition and being returned within 15 days of the original purchase date. Shipping costs apply.
If you encounter an issue with your product’s quality please also write to us at firstname.lastname@example.org We stand behind our goods 100%.